Our White Glove Support provides complete and comprehensive support for those that don't want to go it alone. We'll help with every aspect of your solar journey from the initial system proposal to interconnection and beyond. In addition, we'll help with project management to keep you on track and informed.
Solvari White Glove Support
Comprehensive start-to-finish support for the entire installation. Includes:
- Solvari System Sizing Support
- Solvari Design and Permit Support
- Solvari Installation Support
Solvari White Glove Support includes the following:
- All the features of the other Solvari Support services.
- Full-service phone and video support for all aspects of the installation.
- Includes installation support for balance of system components including but not limited to, all electrical wiring, homeruns, combiner boxes, service panel wiring, service panel upgrade, meter tie-in, conduit runs, etc.
- Installation support for non Solvari equipment such as batteries, whole home monitoring, and any other equipment in relation to the rooftop solar array described in the proposal.
- Project management support.
- Free shipping on lost or replacement components that do not require a pallet for shipment, max $100.
- Extended phone and video support for 1 year from the date of passed inspection.
- Solvari “White Glove Support” T Shirt
- Opportunity to submit an installation video to Solvari’s YouTube channel.
Fully refundable before initiation of any activities covered under this support agreement. Fully refundable after preliminary proposal minus $200 in case customer chooses not to continue with solar.
Solvari White Glove Support does not include support for products, components, or services not related to the system outlined in the system proposal. In addition, while Solvari’s support team will provide guidance to the best of our abilities and knowledge, Solvari, its employees, affiliates, consultants, contractors, or anyone working on Solvari’s behalf will not be responsible for any aspect of the advice. The Buyer agrees to be solely responsible for all safety and code compliance for any of the work done under this support contract. Solvari highly recommends that all support suggestions provided under this service are confirmed by a local electrician prior to execution on any suggestion.
Solvari does not provide any guarantees that by purchasing Solvari White Glove or Solvari Installation Support that the system will be installed to code or will meet AHJ requirements. Code compliance and permit approvals are the responsibility of the homeowner and those who install the system. NEC guidelines and other relevant building codes supersede any direction from Solvari either as part of this support service or in any other capacity. In addition, the installation instructions of the products supersede any direction or suggestion from Solvari employees, consultant, affiliate, or any other representative. Solvari is not liable for damages, personal injury, or death that may occur due to direction from Solvari or due to actions taken while on the phone or in a video call with a Solvari representative.
See PRE-ORDER & PURCHASE TERMS AND CONDITIONS AGREEMENT FOR SOLVARI PRODUCTS for full details.
